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Senior Quality Practitioner jobs in Stockport

Senior Quality Practitioner jobs in Stockport

Job Title: Senior Quality Practitioner

Location: Stockport, SK1 3TS

Salary: £31,000.00 - £34,000.00 per annum

We are recruiting for our client Creative Support for the role of Senior Quality Practitioner – Medication Lead is a newly developed role which will significantly contribute to quality assurance across the organisation. You will be based within the Quality team and will contribute to our audit and social care governance processes. The role will concentrate on medication governance and improvement processes across our national services, particularly those services who are registered with CQC. Creative Support currently has over 650 services, including Learning Disability, Mental Health, Care Homes, etc. The role will be well supported within the highly experienced and established quality team who have been together in its current work for over 10 years.

Roles and Responsibilities

The role includes carrying out quality audits and inspections and contributing to quality improvement and turnaround programmes. The post holder will also be part of a team which responds to specific work requests which may include assisting services with quality improvement work. You will lead in quality improvement and your practitioner background will be a highly valuable asset.

Key areas of the role:

  • Have a lead role in medication good practice including ensuring policies and toolkits enable excellent medication management and to audit sites to ensure compliance against policy and protocols.
  • Form part of the quality team to ensure that, Creative Support meets and exceeds the CQC standards particularly in the area of “Safe” across our services nationally
  • To directly support staffing teams with improvement of medication practices.
  • Support with the implementation and review of medication assessments and support plans.
  • Carry out staff medication observations of practice.
  • To Review and develop of policies and training packages relating to medication compliance and safe administration of medication.
  • Provide coaching and guidance to staffing teams who require additional support within all areas of Medication.
  • To have a particular focus on Care homes good practice
  • Promoting Health and wellbeing good practice.
  • To champion campaigns on good practice including STOMP (Stopping over medication)

Additional Duties:

  • To accept regular support and supervision from your line manager.
  • Provide regular verbal and written reports of work undertaken.
  • To attend and actively contribute to Quality team meetings. To report to the Social Care Governance structures when required.
  • To work as a member of a team and take responsibility for overall quality work plan to ensure the needs of the team are met.
  • Work flexibly including nationwide travel, working outside of core hours and overnight stays.
  • Carry out all work in a manner consistent with the person centred philosophy and service principles of Creative Support.
  • To comply with and to promote the Equal Opportunities and Diversity Policies of Creative Support.
  • Maintain confidentiality at all times, in accordance with agency policy.
  • To ensure that own training needs in discussion with line manager and to attend training events and courses as required.
  • To take a role as part of a rota on the duty manager Out of Hours team at head office. Full training provided and the role will not commence until after induction.

Working alongside senior practitioners, managers and external specialist professionals, the role includes ensuring that care and support is well planned, delivered to high standards and evidenced well.

The post holder will be required to contribute to Social Care Governance processes through attendance at meeting, preparing and presenting reports and reviewing information received at Head Office (such as safeguarding, incidents etc.) and to attend the Quality subcommittee of the Board, as required.

This role is diverse and rewarding and full training and support will be provided.

Essential Experience

Senior Practitioner and/or management experience, skills and knowledge in one or more of the following areas:

  • Supporting individuals with social care needs (mental health, learning disabilities, autism, physical disabilities
    Developing personalised services to meet customer needs
  • A relevant professional practitioner qualification preferably from the health sector to degree level (e.g. Degree in RGN, RMN, RNLD, Social Work, DipOT or other qualification.
  • Current Nurse Registration
  • Excellent interpersonal skills with an ability to manage situations effectively and whilst ensuring a sense of accountability and team.
  • Self-motivated and professionally driven
  • An ability to motivate and engage service users to be involved in the quality of their own care and to take part in the quality improvement agenda.
  • The ability to research, collate and disseminate information regarding good practice.
  • Ability to produce high-quality written reports within deadlines and contribute to the written plans and documents within services.
  • A warm, positive and respectful approach to service users and colleagues
  • A customer-focused approach with a demonstrable commitment to person-centred thinking and planning of personalised services
  • Skills and confidence in networking with internal and external colleagues and agencies
  • Ability to work positively and collaboratively with colleagues, service users and their families, professionals and stakeholders
  • Commitment to equal opportunities and the promotion of anti-discriminatory practice
  • Attention to detail and good numeracy skills
  • Ability to observe and evaluate service delivery and to identify good practice and areas for improvement
  • Experience of carrying out quality audits and/or investigating complaints
  • Ability to manage own workload with minimal supervision
  • Willingness and ability to travel across the country as required and to work flexible hours
  • Car driver/owner (access to lease car or pool car may be possible)


A one-off bonus of £100 upon successful completion of the 4-month probationary period.

Competitive pay and a pension with company contribution and 28 days annual leave,

Company paid enhanced DBS for all staff

Free employee support programme

All our staff are supported 24/7 by our out-of-hours teams

Support to complete the nationally recognised Care Certificate and Social Care Diploma

Job Location: Stockport, SK1 3TS

Employment Type: Permanent Contract

Salary:£31,000.00 – £34,000.00 per annum